Smart Tradzt platform is an e-Marketplace which supports commercial (and after sales) processes for B2B industry, especially commodity industry (such as chemicals, oil & gas, metal and mining, commodity agriculture, etc).

Rather than being supplier centric or buyer centric, we provide a neutral platform for both buyers and suppliers to conduct trade with their existing supplier/customer base; as well as for discovery of new suppliers/customers.

For buyers, the platform caters for different types of buyers, for instance: End Customers (e.g. manufacturers, transportation companies, plantation companies); distributors or traders.

As a neutral e-Marketplace, it promotes trust, fairness and provides a single platform to connect multiple suppliers and buyers.

Hence, providing convenience to buyers who buy from multiple suppliers (by avoiding having to access different supplier's portals) and providing an avenue to buyers to avoid costly development of their own buyer centric portals by using a platform which is able to cater for their capability requirements; regardless of their level of process maturity or sophistications.

Smart Tradzt platform provides the best of both worlds of a supplier centric and an e-Marketplace platform; AND MORE.

From the supplier's perspective, the former is more suitable for serving existing customers (especially for purpose of online ordering, or with modern supplier centric platform, for dynamic price quotation) and the later for the purpose of new customers discovery (or for selling excess inventory through customer bidding).

Compared to a typical supplier centric eCommerce tool, Smart Tradzt platform offers a more comprehensive end-to-end processes; ranging from real-time price quotation for customised deal terms, dynamic negotiations; to online ordering; factoring in the complexities of product & transportation availability checking, credit limit checking, etc. Customer Value Propositions (Offerings and Service levels) can also be differentiated through online processes to prevent over serving or under serving of customers.

Essentially, enabling online sales transaction execution while optimising profit through pricing, supply chain and customer value propositions.

In addition, the platform does not only cover spot sales, but also end-to-end term contract sales; from point of RFQ response/negotiation/conclusion; contract execution, to contract settlement.

Compared to a typical B2B e-Marketplace where deal pricing is usually based on standard terms (otherwise customised pricing is negotiated offline) and online ordering is usually unavailable, Smart Tradzt offers dynamic and frictionless experience for price quotation, negotiation and online ordering (through integration to supplier's ERP system). Trade terms (e.g. Incoterm) and pricing can be customised real-time (instead of being constrained by using standard terms and using standard product list price).

Furthermore, formula pricing (commonplace for commodity industry) is also supported; thus enabling term contract processes and transactions; whereas a typical B2B e-Marketplace platform mainly supports spot sales (or contract sales through offline basis).

Beyond the online sales channel enablement; Smart Tradzt also allows collaborative processes as well as linking to customers for technical service/customer service requirements.

Recognising that not all companies are at the same level of process maturity or have the same strategies and priorities with regards to eCommerce; Smart Tradzt platform caters for these differences by providing different modules and offerings plans.

The level of benefits realisation is dependent on the sophistication and maturity of To Be processes vs your current As Is processes. Our platform supports varying degrees of process sophistication; depending on the supplier's subscription plan.

As a whole, the key benefits sources include Revenue Enhancement (e.g. Optimised Pricing, Volume Prioritisation to Higher value customers, Sales of surplus inventory); Cost Reduction (e.g. differentiated customer value propositions; higher sales productivity, collaboration with customers and industry players) and Working capital reduction (e.g. faster inventory turnover and cash collection through secure and faster cross border payment).

In addition, with better customer experience relative to less nimble competitors, the platform promotes fostering of loyalty/retention, growth of customers' share of wallet and enhances ability to attract new customers.

Besides tangible benefits, the platform provides qualitative benefits such as providing trade transparency & visibility, facilitating fair trade, delivering customer centricity and enhancing compliance.

The value that sales teams bring in terms of building customer relationships, generating leads, learning and capturing customer needs, etc, is highly recognised.

However, with the rapid expansion of digital economy and increased customer expectations of getting the convenience of eCommerce (anytime, anywhere, any device) with B2C experience; moving to eCommerce will lend advantage to suppliers as being responsive to their customer needs and expectations. Conversely, failing to adopt eCommerce may expose the suppliers to the risk of losing customers to their more nimble competitors who provide better customer experience through such platform.

Apart from providing convenience to customers, a platform such as Smart Tradzt accords the suppliers with opportunities to improve product/customer profitability through advanced capabilities such as pricing/revenue management, volume prioritisation to high margin customers, etc.

Furthermore, especially for the commodity industry, since customer orders are regular and there is less requirement to explain product features; an eCommerce platform is able to automate a lot of the processes (e.g. price quotation, negotiation, capturing customer orders, checking inventory, etc); thus providing higher sales productivity; enabling them to focus on value added activities (e.g. account planning, sustaining relationships, etc).

If your current eCommerce platform/e-Marketplace fulfill both your organisation's strategy/objectives and customers' needs/expectations; then obviously there is less incentive to consider other platforms.

However, it is worthwhile noting that customers are not homogeneus and they may have preferrences in terms of eCommerce experience which your current platform may not be able to provide. Such eCommerce experience gaps could be significant enough so much so that customers may be shifting their share of wallet to alternative suppliers who are able to provide better customer experience.

One example of potential gap is the ability of the eCommerce platform to allow customers to obtain online quotes from multiple suppliers and compare the price quotes meaningfully on a real-time basis (within the same platform) or even negotiate with their suppliers dynamically.

A supplier centric eCommerce platform is usually not able to provide the aforementioned features. Likewise, while an e-Marketplace may allow multi suppliers price quote comparisons, there may not be an easy to use feature to compare the price quotes in a meaningful manner (e.g. taking into account differences in Incoterm, payment term, etc.) and most likely is also not providing dynamic real-time negotiation; thus negatively impacting customers' online eCommerce experience.

In such a situation, it is prudent to explore and consider adopting a more comprehensive platform (such as Smart Tradzt platform) either as a complement to, or as a replacement for the existing eCommerce platform; and determine the corresponding Return on Investment (ROI).

Another possible reason why it is worthwhile to consider our platform even when your company already have an eCommerce offering is when there is opportunity to realise higher benefits through enhanced and advanced processes enabled by our platform (e.g. pricing and volume prioritisation engine, eco-system collaboration, etc).

It depends on the modules and offerings plan subcribed by the suppliers.

For the Digital Commerce Module (Core Module); there are in general 3 Offerings Plans, with varying levels of process sophistications (hence, different levels of potential realisable benefits). For the basic plan, charges are only based on transaction fees (less than 1% of transaction value). For the higher plans, besides transaction fees, monthly subscription fees are also applicable.

In order to provide better customer experience, it is crucial to integrate the platform to your existing ERP system. This constitutes a one time cost, which is on top of the transaction charges (and subscriptions fees, if applicable) for the usage of the platform.

Besides Digital Commerce, other Supporting modules are also available which is based on subcription basis.

Please contact us for further details on pricing scheme. For further information on the different modules and Digital Commerce offerings plans, please register on our platform (No Obligations and No Charges) or contact us directly.

Yes, especially for B2B industries. While the platform is focused on commodity industries (due to the unique challenges in terms of pricing and supply constraints as well as the "quick win" opportunities from repeat sales without the need to automate provision of extensive product information); the processes are relevant to B2B industries and the various logics/engines are adaptable to fit non commodity B2B industries.

Yes, we provide standard API to integrate to popular ERP systems such as SAP in order to ease connectivity to our platform (hence, lower costs) and speed up time to value. We have partnership with Systems Integrators to provide the ERP integration services or you can use your company's internal SAP resources to implement the ERP integration to our Platform.

This one time cost is on top of the platform charges. The quantum of fees and duration of integration implementation is dependant on the scope and complexity of the integration (typically not more than 2 months, and can be shorter duration if the requirements are standard without much customisation).

Yes, it is possible and it is encouraged to integrate your existing Pricing/Supply Chain Planning systems (especially Availability Checking/Order Promising capability) to the platform so as to enable better value delivery.

In order to help your company to optimise your investment when you already have the above systems, our Digital Commerce Offerings plan is designed such that lower cost offerings plan is available whereby we use the features from your existing tools and duplicate functionalities from our platform are not enabled.

Similar to integration to ERP, this one time cost is on top of the platform charges. The quantum of fees and duration of integration implementation is dependant on the scope and complexity of the integration.

Even though it is desirable for the Supplier organisation to integrate their ERP systems to the platform, it is not mandatory. The sale functionalities provided by the platform can be used as a standalone system to allow e.g. online Pricing/Sales Order, etc.

This is handled through the Eco-system Collaboration module, which requires linking to the various financial institutions in order to enable Telegraphic Transfer (TT) or Letter of Credit (LC) payment mode. This will involve onboarding the relevant banks/institutions or connecting to trade finance platforms.

If the above connection and collaboration is not activated, then the usual offline payment method is used.

There are different types of "customisations" requirements by companies. If the "customisation" is related to pricing models, margin models, these are "configurable" items which do not require custom coding. Similarly, approval rules and approval flows are configurable items. These sort of "customisations" are easily done without the need to perform changes to the platform code; therefore it is supported.

Another type of "customisation" is customisation of fields, setting of whether terms are line item level or header level. Again, most of these are configurable, hence the effort for implementation is not massive; and can be catered for.

Where the customised features need to be evaluated before deciding on the feasibility and the charges; is when significant development effort and enhancements are required; (e.g. to develop a new feature such as vessel scheduling). But in general we are open to customise features on the platform for our registered suppliers; especially if it is on the On Premise platform.

If the customisation requirements are available in the supporting modules, then naturally it is best that the company subscribes to the relevant module to get the required features as this is more cost effective and sustainable.

Yes, there is a Dashboard and reporting module available within the platform. Standard reports/dashboards are available and customised reports/dashboards can be set up.

Yes, the e-Marketplace functions can be accesed through mobile devices, tablets as well as web (e.g. on laptops).

Currently, mobile device access is through web, using responsive design. iOS Native App is available for some of the core functions. We are moving towards full Native App in due course.

For suppliers, both Cloud and On Premise solution is available for our platform. For the cloud, we use Amazon Web Services (AWS).

"Beyond the standard security measures such as encryption and password; in term of security aspects, the platform is tested with various security breaches prevention measures, for example Penetration Testing, Intrusion Detection, Partner Service Security, etc. To underpin our commitment to provide a safe and secure platform, we are certified for ISO 27001 (Information Security Management Systems) We take the protection of your company data seriously and treat your personal data confidentially and in accordance with the statutory data protection regulations and our data protection declaration. Smart Tradzt is a multitenant platform with many companies and users residing within a single solution, but each company's data is segregated to protect confidentiality of data (e.g. sensitive data such as customer details, deal pricing, contract terms, etc) . If desired, you can also opt for On Premise platform solution which is hosted in your organisation's data centre."

Technical Support is available and provided to users who subscribe to our platform. There is no additional charge for using technical support for resolution of tehnical issues related to standard platform features (i.e. non-customised functions).

However, technical support charges will apply for support of customised features, support of technical issues not caused by the platform (e.g. user data issues, wrong system usage, On Premise server down) and for user support (non technical) e.g. dedicated training (beyond what is provided by the platform).

Please go to Contact Us to request for further information or to request for a demo.

Alternatively, please register on our plaform (No Obligations and No Charges) to obtain further information about our modules and offerings plans and benefits of the platform.